We aim to ship all seeds in original packaging; however, for certain locations this is not possible. To increase the stealth nature of our shipping we may take the decision to ship items in a clearly labelled, plastic baggie. Please rest assured you are still receiving the superior seed genetics we have become renowned for and this discretionary decision is only used to enhance our stealth shipping methods and ensuring you receive your parcel.
Speed and discretion are paramount when shipping your seeds and we aim to despatch all orders within 24 hours. The time it takes to receive your seeds depends on where in the world you are, approximate timeframes are given below:UK – 1-2 business days
Europe – 5-8 business days
International – 7-21 business days*
On rare occasions seeds can sometimes take up to 21 business days to reach you however we anticipate the majority of packages talking between 5-8 business days on average.
All orders are sent using Royal Mail Recorded (in the UK) and Royal Mail Airsure or International Signed for international orders. All options allow for track and trace capabilities meaning packages can be tracked throughout their journey. Please contact us for tracking information.
We have four price categories for the shipping, depending on location and stealth options:
- UK - £3.95
- International Tracked - £12.95
- Guaranteed Tracked - £17.95 (If for any reason it does not arrive we will resend free of charge)
Although 99% of our packages arrive at their destination without any problems, there are occasions when they can go missing. Guaranteed stealth gives customers that added level of reassurance. Should your items not reach you and the tracking shows they have not been delivered after the maximum timeframe, we will resend the order free of charge. Orders will be re-shipped a maximum of one time. If the order was placed with incorrect name and address details or the delivery tracking states delivered, items will not be resent.
Keep seeds well sealed in a cool, dark place. For maximum shelf life, store seeds at around 6-8 degrees C. It is imperative seeds are kept well sealed and dry. The use of silica gel packs will ensure any trace moisture will not damage the seeds.
All our seeds are batch tested in Holland under optimum conditions and achieve a 95%+ germination rate before they are selected.